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Latest Update: 03/12/2024

About this Document:

This is the privacy policy for Learn HGV (Webco Services LTD). It describes how we collect and use the personal data of our users and business advertisers and who has access to this information.

What personal data we collect When you register on LearnHGV.co.uk, we collect personal information about you. Whether you sign up to Learn HGV as a consumer or a business, we collect the following:

  • Your name
  • Your email address
  • Your postcode
  • A password of your choosing

If you sign up to advertise your business on Learn HGV, we also collect the following:

  • Your business’s address and contact details
  • Your business’s status (e.g., Ltd, Sole Trader, etc.)

As you create your business profile on Learn HGV for the purpose of advertising your business, you may also provide other information, including a description of your business, opening hours, details of your products and services, etc.

The lawful basis for processing this information is to fulfill our contract with you to advertise your business, to allow you to get quotes from businesses, or to write reviews on Learn HGV.

We do not store credit card details on our server.

Cookies: Learn HGV may set and access basic cookies on your computer as a site user. These cookies are used purely to enhance your user experience and are kept to a minimum. Most cookies are session cookies that expire and are removed when you end your session.

You are free to turn cookies off using your browser settings, but certain sections of the site will no longer work without cookies enabled.

We use Google Adsense to provide relevant adverts to our users. Google may set cookies on your computer as part of this provision.

Who has access to your personal data?

Learn HGV does not rent, sell, or share any of your personal data with any third parties.

We limit access to personal information about you to Learn HGV employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards to protect personal information about you. Any data we collect is securely stored on our UK-based database server.

In the case where you write a review of a business on Learn HGV, your name and locality will be published alongside your review.

If you sign up as a Pro Member, your basic contact details are shared with our payment provider (GoCardless) for the purpose of handling the transaction and future direct debits.

How long do we keep your personal data for?

We retain your personal data for no longer than is necessary for the purpose(s) for which it was provided.

What do we use your personal data for?

  • To advertise your business on Learn HGV, within search engines, and on social media sites
  • To track usage of LearnHGV.co.uk
  • To allow us to contact you regarding your activity on LearnHGV.co.uk
  • To allow us to contact you regarding new features and services on LearnHGV.co.uk
  • To provide you with customer support
  • To respond to enquiries, complaints, and disputes
  • To investigate, detect, and prevent fraud and comply with our legal obligations.

Your Rights

  • Right to be Informed (this document)
  • Right of Access – You have the right to request access to the personal data we hold. Please get in touch if you would like a copy of the personal data we hold.
  • Right to Erasure – You have the right to be forgotten and have your information removed from Learn HGV. Please contact us if you would like your personal data to be deleted.

Contacting Learn HGV: Please contact us if you have any queries or issues relating to this policy.

Changes to this Policy Learn HGV may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Business Listing or account username, or by placing a prominent notice on the site.